Valet Parking and Parking Management Services
Valet Parking Services
Customer Input
“We have been using ProValet for 4 years and year after year they outdo
themselves as there services get better and better.
We were worried about the weather this year and the attendants came prepared,
carrying around big golf umbrellas and set up two tents to make sure our guests
were kept dry, and they were. They are the best!”
Professional Parking services provides the most comprehensive parking solutions
including Valet Parking, Greeter and Door Attendant Services, Garage and Surface
Lot Parking Management, Parking Consulting, and Transportation Services, including
golf cart shuttle services.
Guest Satisfaction is our Goal
Our specialists not only provide parking but information, directions, arranging
for transportation, providing dining recommendations, and other hospitality
services. “To go beyond just parking”
is our goal. We provide guest relation services for all of our event guests.
Our Strategy
Professional Parking services is dedicated to providing the best guest relation
services possible with a division focusing on servicing events. We offer all
aspects of guest relations from the minute that they arrive to their time
of departure. Our position within the parking industry will continue to be
focused on providing superior levels of service to all guests. Our event division's
goal is to provide positive experiences and help increase the overall safety
and satisfaction of everyone attending our clients events.
Our Guest Relations Program
The goal of our program is to provide our professionals with detailed training
for all team members in order provide superior guest relation services for
all guests. Our event programs are set toward different types of events and
focus on operating in a friendly, courteous, safe and efficient manner. Our
competitors offer red carpet services, however all of our events operate on
those levels and our customers speak to that. We provide you with that welcoming
spirit.
Benefits of working with Professional Parking services
for your event
• We offer Guest Relations Services designed to fit the needs of every
event and that go beyond just parking vehicles!
• Our organization provides all custom signage, uniforms, safety cones,
podiums, traffic strobe lights, 2-way radios, cellular communication, tickets,
insurance and any other additional equipment all at no additional cost to
the client. If the weather is unpleasant, our team members come prepared with
golf umbrellas and our signature red tents.
• All attendants undergo classroom training in guest relations above
and beyond all state standards in order to enhance the service level at all
events.
• We require all attendants to provide security and maintenance checks
throughout their time of operations.
• We provide the parking industries most comprehensive garage keepers,
liability insurance, and excess umbrella policies along with the state required
worker's compensation coverage.
• Our organizations top priority is to help increase overall guest relations
and satisfaction at all events and create a “First & Last Impressions”.
Parking Management Services
Professional Parking Management provides the resources and almost 20 years
of knowledge in order to manage all aspects of your parking garage, surface
lot. or field for that special event. The difference between our services
and others is the amount of guest satisfaction that our customers receive
through our Guest Relation Services. We have contoured our guest relation
programs for management of parking structures. Our Parking management team
of specialists have a welcoming spirit to guide guests to the appropriate
area and ease the flow of traffic upon entering a facility. Upon exiting,
our team of specialists provide enhanced services including information, directions,
guidance, and recommendations. We upkeep and manage surface lots and garages
for major clients and have used our expertise in this area and applied it
to the event parking services areas. Our mission “To
go beyond just parking” has been applied to this division of
our operations.
Our Services in this area include:
• Parking Consulting services allow our partners to find the right solutions
and utilize the most of every square foot of your parking area. Our team of
parking management experts help you through every step of the way with traffic
impact studies, pricing analysis, parking revenue projections, operational
impact studies and other customized studies through our parking management
database.
• Attendant Parking services allow our partners to have our team of
guest relations specialists to assist with vehicle needs. Our attendant parking
systems assist in increasing your parking capacity with satisfied guests on
a consistent basis. We have custom programs for all of your attended parking
needs.
• Our projects are customized for each and every partners events. Our
experienced management team have custom agreements that offer a superior level
of knowledge of operational services which have lead to increases in overall
volume of vehicles stored at different event facilities.
Professional Parking Management provides you with
all of your parking management and development needs. Our role is not only
to manage all of your parking needs based on our expertise, but to assure
a consistent level of service and maximization of parking areas for all of
our events from small to big!
Why we are so successful?
Our Guest Relation Specialists Go Above and Beyond Just
Parking!
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